Koh Samui Hotel & Resort

Online Reservation:

Each room rate is calculated per room and per night, not per person ! All room rates are including buffet breakfast for 2 persons, 7% Government tax and 10% Service charge.

1. We recommend to send us your room reservation as early as possible, especially in case of a reservation in High Season you should send us your reservation not less than 14 days, in Peak Season not less than 21 days prior to your CHECK-IN date. All online reservations must be confirmed through the hotel at least 3 days before CHECK-IN.

2. When Golden Sand Beach Resort receives your reservation, we check the room availability for your requested period and reconfirm your reservation by e-mail within 24 hrs.

Deposit:

Please kindly understand, that we have to request for a deposit to guarantee your room reservation.

1. For all room reservations 1 - 5 Night's, your deposit must be your given room rate amount for at least one night.

2. For all room reservations more than 5 Night's, your deposit must be at least 30% of your total room rate amount.

3. All deposits should be transfered within 10 business days after our positive reconfirmation.

4. Balances can be paid in cash or by credit card upon CHECK-IN or CHECK-OUT date.

Cancellation Policy:

1. Deposits for one night are non-refundable.

2. If Golden Sand Beach Resort receives your cancellation at least

- 7 days in Low Season
- 14 days in High Season
- 21 days in Peak Season

prior to your CHECK-IN date, your deposit can be refunded less your booked room rate for one night and less the remittance fee.

3. In case of a cancellation less than the above mentioned periods prior to your CHECK-IN date or early Check-Out, deposits until 30% of your total room rate amount can not be refunded.

4. Especially in periods like Christmas and New Year, please note, that no refunds are available. This concerns all room reservations between 23rd of December and 5th of January.

Privacy & Security:

Golden Sand Beach Resort keeps your personal data confidential and use your reservation entries just in reference to your room reservation.

Payment:

For all Deposits & Payments in advance

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